I am not exactly in my underwear…but i could be! Using Team Viewer with a local rack PC i am able to view/control/troubleshoot video sources. Today, from Chicago…i was able to help configure an Apple TV in Florida with an AXIS video encoder and a crestron X-Panel.
Time and Money saved! 30 minutes on my laptop instead of a truck roll plus on site labor.
Super convenient for the customer because they don’t have to be home or have someone there to meet you.